Happy Sunday night from the library!
Between bouts of studiousness, I decided to recap my favorite readings from the week – lots of good stuff in the baseball, social media and college football worlds.
As great as this weekend was in college football (or not great, depending on how you look at it – the guys at The Solid Verbal aptly termed the ‘Bama-LSU showdown the “Lame of the Century”), I have to admit that I miss baseball. Desperately. There is something about it that’s more constant than football.
Sure, no one’s going to sit on the couch and watch baseball games for a whole Saturday, and unfortunately the season isn’t filled with World Series Game 6-style contests. Football provides an exciting burst every weekend for a few months, but it’s nothing like the steadiness of baseball that can occupy your thoughts from March to October.
My grandpa frequently tips me off to interesting articles, including this NPR story by Glenn Stout that touches on those baseball-withdrawal emotions. It will resonate with baseball fans. Take heart, he reminds us: it’ll be back soon enough.
Speaking of baseball, I was lucky to stumble upon a blog series hosted by the Social Media Club. During the first week of every month, they feature posts on a specialized topic, and November was focused on social media use in professional sports.
Wednesday’s post looked into the Cleveland Indians’ social media efforts, specifically their hugely successful Tribe Social Deck promotion, which launched in 2010 (now named the Indians Social Suite). Rob Campbell, former digital media coordinator for the team (talk about a dream job title), detailed how social media impacted the team. Some eye-popping stats:
- In a sentiment analysis conducted prior to the implementation of their social strategy, they found that online sentiment about the team was 50% positive, 10% negative and 40% neutral. Two years later, an analysis measured a near 80% positive rating.
- By using a unique approach to social media-based promotions, the team increased its social media revenue by over 125% this year. They offered their Twitter followers and Facebook fans a ticket discount, but offered them a greater discount if they shared it with friends.
I also learned a lot from Kevin Saghy, a public relations and marketing specialist for the Chicago Cubs. His post looked at how the Cubs enhance the fan experience by expanding online relationships; for example, if someone tweeted that they were at their first Cubs game, someone from their PR team would ask for their seat location and bring them a small gift. How cool is that?! It’s awesome, but he stressed the importance of meeting fan expectations before trying to exceed them – something that can be easily forgotten when you’re rushing to make a big impression.
And now for one frivolous item:
A few weeks back, after attending College GameDay in Eugene, my roommate Miranda developed a crush on Kirk Herbstreit. She didn’t express interest during the actual taping, but we had ESPN on the tube later that night and she revealed her affections. Our conversation:
Miranda: Who’s that guy on the far right?
Me: Kirk Herbstreit.
Miranda: Kirk Herbstreit?
Me: (jokingly, but knowing she wouldn’t ask for no reason) Yeah. Why, Miranda? Do you have a crush on him?
Miranda: A little bit! (A minute later, after Googling) Oh my gosh, he’s 42!
You can only imagine how adorable she found his reaction to last night’s earthquake in Stillwater, Oklahoma. “His eyes got so big!” she exclaimed. I know this video has made its way around the Twitters today, but I found it hilarious and had to include it anyway. (I’m so glad Yahoo!’s Graham Watson pointed out how long Fowler’s question was to begin with; the first time I watched it, I couldn’t believe how much he rambled. I wouldn’t have blamed Herbstreit for asking him to repeat it, even without the quake.)
If you’d like to divulge your television broadcaster crush (mine is Brian Williams) or share any interesting tidbits or articles you read this week, I’d love to hear!